Utility Service, Billing, and Payment Information

  • The City of Sealy Utility Department's regular hours of operation are 8:00 AM to 5:00 PM, Monday through Friday (excluding scheduled holidays).
  • The City of Sealy provides water, sewer, gas, garbage, and recycling services. You may contact City Hall at (979) 885-3511 to determine which services are available at your address.
  • To establish utility service, the City must receive a completed application for service, signed water and/or gas service agreement(s), proof of identification, proof of ownership or a fully executed rental/lease agreement, and the applicable deposit(s). Identification must be a valid state- or United States-issued picture identification, and rental/lease agreements must be signed by all parties.

  • Residential utility deposits are as follows:

    • Water/Sewer:
      • $75 if you own the property
      • $125 if you are renting/leasing
      • $125 for mobile homes
    • Gas:
      • $75 if you own the property
      • $250 if you are renting/leasing
      • $250 for mobile homes
    • Garbage-only service:
      • $75 if you own the property
      • $125 if you are renting/leasing

     

     

    Commercial utility deposits vary. Please contact City Hall at (979) 885-3511 for more information regarding utility deposits.

  • Service connect requests are accepted Monday through Friday between the hours of 8:00 AM and 5:00 PM. However, requests received after 4:15 PM will be connected the following business day. Otherwise, service connects can be completed the same day. Please be advised that a gas connection at a property takes about 30 minutes and requires the customer to be present. The customer service technician will need access to light the pilot lights on gas appliances. Water and gas connections are completed between the hours of 7:30 AM and 4:30 PM, Monday through Friday.

     

    For additional information, you may contact City Hall at (979) 885-3511.

    Fixed Charges (per month)

    Effective October 1, 2020

    Meter Size Rate
    3/4-inch $ 18.00
    1-inch $ 24.30
    1 1/2-inch $ 49.50
    2-inch $ 74.70
    3-inch $ 154.50
    4-inch $ 259.50
    6-inch $ 532.50
    8-inch $ 637.50






    Volumetric Charges (per 1,000 gallons)

    Effective October 1, 2020

    Volume Rate
    Up to 2,000 gallons $ 1.30
    Next 6,000 gallons $ 3.75
    Next 15,000 gallons $ 4.70
    Over 23,000 gallons $ 5.90



    Sanitary sewer charges for residential and commercial accounts are calculated based upon water consumed as registered by the water meter serving each consumer.

     

    To qualify for sewer averaging, an account with sewer service must have had metered water service available throughout all four months of the previous November through February time period (the “designated winter months”). Metered water consumption for only the current occupant at a service address will be considered in the calculation of the average. The calculation will not include metered water consumption for any former occupants at the same service address.

    Sewer averaging will be recalculated at the commencement of each fiscal year, starting with the billing for October consumption taking place on or about November 25 and continuing throughout the remainder of the fiscal year. An average of each qualifying account’s water consumption for the four designated winter months will be calculated and billed in accordance with the applicable sewer rate table currently in effect. If an account with metered water service does not have water consumption for any of the designated winter months, those months will be excluded from the averaging calculation. Once the average has been calculated, it will be used as a basis for billing the account each month for the entire fiscal year until a new average has been established.

    An account with metered water service that does not qualify for sewer averaging will be billed for sewer service based on a default average water consumption of 5,000 gallons per month, billed in accordance with the applicable sewer rate table currently in effect. The account will continue to be billed in this manner until such time when an average can be established.

    Fixed Charges (per month)

    Effective October 1, 2020

    Rate Type Rate
    Regular $ 22.00
    Flat* $ 45.10

     

    *An account with sanitary sewer service but without metered water service will be billed at this rate. Flat rates do not have a volumetric component.


    Volumetric Charges (per 1,000 gallons)

    Effective October 1, 2020

    Volume Rate
    Up to 2,000 gallons $ 1.20
    Over 2,000 gallons $ 3.45



    The rates for service will also include an additional charge that represents the City's cost to purchase each hundred cubic feet (CCF) of natural gas from its supplier. This additional charge is known as a "fuel adjustment factor," which fluctuates monthly.

    Fixed Charges (per month)

    Effective October 1, 2020

    Customer Type Rate
    Non-industrial (residential and commercial) $ 10.50
    Extra-large industrial $ 10.50
    Large industrial $ 10.50
    Medium industrial $ 10.50
    Small industrial $ 10.50

    Volumetric Base Charges (per CCF)

    Effective October 1, 2020

    Customer Type Rate
    Non-industrial (residential and commercial) $ 0.63
    Extra-large industrial - monthly usage of 100,001 CCF and above $ 0.10
    Large industrial - monthly usage of 50,001 to 100,000 CCF $ 0.13
    Medium industrial - monthly usage of 25,001 to 50,000 CCF $ 0.23
    Small industrial - monthly usage of 25,000 CCF and under $ 0.38

    INDUSTRIAL CONTRACTS: If the City has individually negotiated contracts with industrial consumers, the City will terminate the contracts at end of term, and consumers will commence payment of the above rates.

    Residential

    Effective October 1, 2020

    The City contracts with Texas Disposal Systems (TDS) for once-a-week residential solid waste collection services at the following rates:
    Fixed Charges (per month) Rate
    Standard service (one cart) $ 30.91
    Each additional cart $ 15.76

    The following services are included at no additional charge:

     

    • Curbside collection of up to three (3) cubic yards per pick-up of bulky waste one (1) time per month on the customer's last day of pick-up for the month
    • Single-stream recycling collected one (1) time every other week for each residential unit [TDS provides one (1) 96-gallon cart specifically for this service.]

    Commercial

    Effective October 1, 2020

    Every customer having a commercial building utility connection is presumed to be making substantial use of the solid waste collection service and is required to establish such service.

    Container Service
    2 CUBIC YARDS
    1 time per week $ 156.80
    2 times per week $ 292.60
    3 times per week $ 432.60
    Extra pick-up $ 93.80

    3 CUBIC YARDS
    1 time per week $ 183.40
    2 times per week $ 348.60
    3 times per week $ 512.40
    Extra pick-up $ 98.00

    4 CUBIC YARDS
    1 time per week $ 217.00
    2 times per week $ 408.80
    3 times per week $ 602.00
    4 times per week $ 792.40
    5 times per week $ 984.20
    Extra pick-up $ 102.20

    6 CUBIC YARDS
    1 time per week $ 292.60
    2 times per week $ 546.00
    3 times per week $ 803.60
    4 times per week $ 1,052.80
    5 times per week $ 1,309.00
    Extra pick-up $ 107.80

    8 CUBIC YARDS
    1 time per week $ 366.80
    2 times per week $ 679.00
    3 times per week $ 994.00
    4 times per week $ 1,309.00
    5 times per week $ 1,622.60
    6 times per week $ 1,934.70
    Extra pick-up $ 127.40

    Lock bar or casters - per month $ 35.11

    "Hand Pick-up"
    Per cart (1 time per week) - monthly charge $ 53.20

    Roll-off Container Service
    Customers that utilize roll-off containers must contract directly with Texas Disposal Systems (TDS) for their garbage collection needs. These entities may contact TDS at (800) 375-8375.
    Recycling
    4 CUBIC YARDS
    1 time every other week $ 109.20
    1 time per week $ 184.80

    6 CUBIC YARDS
    1 time every other week $ 147.00
    1 time per week $ 249.20
    2 times per week $ 463.40

    8 CUBIC YARDS
    1 time every other week $ 183.40
    1 time per week $ 312.20
    2 times per week $ 578.20

    CART
    1 time every other week $ 25.20
    1 time per week $ 53.20

  • The City of Sealy accepts the following types of payments. Click on a tab to see additional information on how a particular payment type may be submitted.
    • In person at the City Hall lobby, 415 Main Street (during regular business hours only)
    • Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours only)
    • Payment kiosk located on the west side of City Hall, 415 Main Street (available 24 hours a day, 7 days a week, 365 days a year) (The machine accepts currency but not coins.)
    • In person at the City Hall lobby, 415 Main Street (during regular business hours only)
    • Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours only)
    • Payment kiosk located on the west side of City Hall, 415 Main Street (available 24 hours a day, 7 days a week, 365 days a year)
    • Drop box located on the west side of City Hall, 415 Main Street (available 24 hours a day, 7 days a week, 365 days a year)
    • In person at the City Hall lobby, 415 Main Street (during regular business hours only)
    • Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours only)
    • Payment kiosk located on the west side of City Hall, 415 Main Street (available 24 hours a day, 7 days a week, 365 days a year)
    • Internet/web by visiting our online payment site (available 24 hours a day, 7 days a week, 365 days a year)
    • Over the phone by calling our Interactive Voice Response (IVR) system at (979) 200-4748 (available 24 hours a day, 7 days a week, 365 days a year)
    • Over the phone by calling the City of Sealy Utility Department at (979) 885-3511 (during regular business hours only)

     

    We accept MasterCard, Visa, Discover, and American Express.

     

    PLEASE NOTE: By paying with a credit/debit card, the customer will incur an additional, nonrefundable processing fee of 3.5% of the transaction amount or a minimum charge of $0.95, whichever is larger.
    Want to avoid additional fees and never forget to pay your utility bill on time? Why not sign up for automatic bank draft? Each month, you'll continue to receive a paper utility bill in the mail for review. On the due date of the bill, we'll draft your bank account for the amount due. All you have to do is make sure funds are available in your account on the due date and that your banking information has not changed without first notifying us. And best of all, this is a free service!

    To sign up, visit with one of the cashiers at City Hall (415 Main Street), complete an authorization form, and present a voided check from the bank account that is to be drafted.
  • The City of Sealy reads meters around the 1st of the month, and bills are mailed around the 25th of the month. Utility bills are due on the 10th of each month following billing. Accounts paid after this date will be assessed a 10% penalty. Payments made via night drop box or online will be considered on time if they are received by 8:00 AM the day after the due date. Additionally, payments postmarked on or before the due date will be considered on time.

    All account payments (including those postmarked on or before the due date) must be received in our office no later than 5:00 PM on the 20th of each month to avoid additional fees and service interruption.

    Exceptions:
    If the 10th or the 20th fall on a weekend or holiday, the due date or last day to pay prior to cutoffs is extended to the next business day.
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