Utility Service, Billing, and Payment Information
Utility Service, Billing, and Payment Information
The City of Sealy Utility Department's regular hours of operation are 8:00 AM to 5:00 PM, Monday through Friday (excluding scheduled holidays(opens in a new window)).
The City of Sealy provides water, sewer, gas, garbage, and recycling services. You may contact City Hall at (979) 885-3511 to determine which services are available at your address.
To establish utility service, the City must receive a completed application for service, signed water and/or gas service agreement(s), proof of identification, proof of ownership or a fully executed rental/lease agreement, and the applicable deposit(s). Identification must be a valid state- or United States-issued picture identification, and rental/lease agreements must be signed by all parties.
Residential utility deposits are as follows:
- Water/Sewer:
- $75 if you own the property
- $125 if you are renting/leasing
- $125 for mobile homes
- Gas:
- $75 if you own the property
- $250 if you are renting/leasing
- $250 for mobile homes
- Garbage-only service:
- $75 if you own the property
- $125 if you are renting/leasing
Commercial utility deposits vary. Please contact City Hall at (979) 885-3511 for more information regarding utility deposits.
Service connect requests are accepted Monday through Friday between the hours of 8:00 AM and 5:00 PM. However, requests received after 4:15 PM will be connected the following business day. Otherwise, service connects can be completed the same day. Please be advised that a gas connection at a property takes about 30 minutes and requires the customer to be present. The customer service technician will need access to light the pilot lights on gas appliances. Water and gas connections are completed between the hours of 7:30 AM and 4:30 PM, Monday through Friday.
For additional information, you may contact City Hall at (979) 885-3511.
The City of Sealy reads meters around the 1st of the month, and bills are mailed around the 25th of the month. Utility bills are due on the 10th of each month following billing. Accounts paid after this date will be assessed a 10% penalty. Payments made via night drop box or online will be considered on time if they are received by 8:00 AM the day after the due date. Additionally, payments postmarked on or before the due date will be considered on time.
All account payments (including those postmarked on or before the due date) must be received in our office no later than 5:00 PM on the 20th of each month to avoid additional fees and service interruption.
Exceptions:
If the 10th or the 20th fall on a weekend or holiday, the due date or last day to pay prior to cutoffs is extended to the next business day.
All account payments (including those postmarked on or before the due date) must be received in our office no later than 5:00 PM on the 20th of each month to avoid additional fees and service interruption.
Exceptions:
If the 10th or the 20th fall on a weekend or holiday, the due date or last day to pay prior to cutoffs is extended to the next business day.
Paying Bills - The City of Sealy accepts the following types of payments. Click on a tab to see additional information on how a particular payment type may be submitted.
- In person at the City Hall lobby, 415 Main Street (during regular business hours only)
- Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours only)
- In person at the City Hall lobby, 415 Main Street (during regular business hours only)
- Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours only)
- Drop box located on the west side of City Hall, 415 Main Street (available 24 hours a day, 7 days a week, 365 days a year)
- In person at the City Hall lobby, 415 Main Street (during regular business hours only)
- Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours only)
- Internet/web by visiting our online payment site (available 24 hours a day, 7 days a week, 365 days a year)
- Over the phone by calling our Interactive Voice Response (IVR) system at 877-822-8434 (toll free number) (available 24 hours a day, 7 days a week, 365 days a year)
We accept MasterCard, Visa, Discover, and American Express.
PLEASE NOTE: By paying with a credit/debit card, the customer will incur an additional, nonrefundable processing fee of 3.5% of the transaction amount or a minimum charge of $0.95, whichever is larger.
Want to avoid additional fees and never forget to pay your utility bill on time? Why not sign up for automatic bank draft? Each month, you'll continue to receive a paper utility bill in the mail for review. On the due date of the bill, we'll draft your bank account for the amount due. All you have to do is make sure funds are available in your account on the due date and that your banking information has not changed without first notifying us. And best of all, this is a free service!
To sign up, visit with one of the cashiers at City Hall (415 Main Street), complete an authorization form, and present a voided check from the bank account that is to be drafted.
To sign up, visit with one of the cashiers at City Hall (415 Main Street), complete an authorization form, and present a voided check from the bank account that is to be drafted.
