Utility Service, Billing, and Payment Information
Utility Service, Billing, and Payment Information
Residential utility deposits are as follows:
- Water/Sewer:
- $75 if you own the property
- $125 if you are renting/leasing
- $125 for mobile homes
- Gas:
- $75 if you own the property
- $250 if you are renting/leasing
- $250 for mobile homes
- Garbage-only service:
- $75 if you own the property
- $125 if you are renting/leasing
Commercial utility deposits vary. Please contact City Hall at (979) 885-3511 for more information regarding utility deposits.
Service connect requests are accepted Monday through Friday between the hours of 8:00 AM and 5:00 PM. However, requests received after 4:15 PM will be connected the following business day. Otherwise, service connects can be completed the same day. Please be advised that a gas connection at a property takes about 30 minutes and requires the customer to be present. The customer service technician will need access to light the pilot lights on gas appliances. Water and gas connections are completed between the hours of 7:30 AM and 4:30 PM, Monday through Friday.
For additional information, you may contact City Hall at (979) 885-3511.
All account payments (including those postmarked on or before the due date) must be received in our office no later than 5:00 PM on the 20th of each month to avoid additional fees and service interruption.
Exceptions:
If the 10th or the 20th fall on a weekend or holiday, the due date or last day to pay prior to cutoffs is extended to the next business day.
Utility Rates Effective for Service Commencing October 1, 2021
Sanitary sewer charges for residential and commercial accounts are calculated based upon water consumed as registered by the water meter serving each consumer.
To qualify for sewer averaging, an account with sewer service must have had metered water service available throughout all four months of the previous November through February time period (the “designated winter months”). Metered water consumption for only the current occupant at a service address will be considered in the calculation of the average. The calculation will not include metered water consumption for any former occupants at the same service address.
Sewer averaging will be recalculated at the commencement of each fiscal year, starting with the billing for October consumption taking place on or about November 25 and continuing throughout the remainder of the fiscal year. An average of each qualifying account’s water consumption for the four designated winter months will be calculated and billed in accordance with the applicable sewer rate table currently in effect. If an account with metered water service does not have water consumption for any of the designated winter months, those months will be excluded from the averaging calculation. Once the average has been calculated, it will be used as a basis for billing the account each month for the entire fiscal year until a new average has been established.
An account with metered water service that does not qualify for sewer averaging will be billed for sewer service based on a default average water consumption of 5,000 gallons per month, billed in accordance with the applicable sewer rate table currently in effect. The account will continue to be billed in this manner until such time when an average can be established.
*An account with sanitary sewer service but without metered water service will be billed at this rate. Flat rates do not have a volumetric component.
Paying Bills - The City of Sealy accepts the following types of payments. Click on a tab to see additional information on how a particular payment type may be submitted.
- In person at the City Hall lobby, 415 Main Street (during regular business hours only)
- Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours only)
- In person at the City Hall lobby, 415 Main Street (during regular business hours only)
- Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours only)
- Drop box located on the west side of City Hall, 415 Main Street (available 24 hours a day, 7 days a week, 365 days a year)
- In person at the City Hall lobby, 415 Main Street (during regular business hours only)
- Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours only)
- Internet/web by visiting our online payment site (available 24 hours a day, 7 days a week, 365 days a year)
- Over the phone by calling our Interactive Voice Response (IVR) system at (979) 200-4748 (available 24 hours a day, 7 days a week, 365 days a year)
- Over the phone by calling the City of Sealy Utility Department at (979) 885-3511 (during regular business hours only)
We accept MasterCard, Visa, Discover, and American Express.
PLEASE NOTE: By paying with a credit/debit card, the customer will incur an additional, nonrefundable processing fee of 3.5% of the transaction amount or a minimum charge of $0.95, whichever is larger.To sign up, visit with one of the cashiers at City Hall (415 Main Street), complete an authorization form, and present a voided check from the bank account that is to be drafted.